How do I bulk delete users and contacts using the Import Wizard?
You firstly need to create a csv file of all the email addresses of the contacts or users you wish to delete, with 'email address' as the column header.
Go to the 'Import Wizard' section on sentinel and click "New Import"
On the 'create import' screen, you need to give your file a name, select whether they are users or contacts for deletion and tick the "Delete" Import method as show in the below screenshot:
After clicking "create" you are taken to the Import Details page, which is a summary of the deletion process you are asking the system to carry out. You now need to select the column in your CSV file in the Mapping field drop down. You can either do this manually or use the "Auto Mappings" button if you have labelled your column header correctly.
After pressing 'Save Configuration' you are taken to a further summary screen which details the actions that are about to take place. If you are happy with everything, click "Start Import" for the import to take place. Please note you can cancel an import at any time on the next screen if you realise you have made a mistake and don't want to wait for the import to finish.
The final screen shows the results of your CSV bulk deletion, and allows you to inspect any errors that may have occurred in the import process.