The system dashboard provides an overview of user access, contacts, spaces, document management, system activity, usage metrics, and settings. It allows administrators to manage permissions, add users and contacts, restore deleted users, create spaces, and customize system settings.
Access and Permissions
- System Access: Only a limited number of users should have top-level system access.
- Top-Level Permissions: Senior personnel with top-level permissions can see the “System” tab in the top toolbar. Users without these permissions will not see this tab.
Dashboard Information - Basic Information
- Number of System Users: Displays the count of users who can log in to the system.
- System Contacts: Lists contacts who cannot log in but are involved in incident management (e.g., support services, lawyers).
- Current Spaces: Shows the spaces currently being utilised.
Dashboard Sections - People Section (Left Side)
- System Users: Individuals who can log in to the system.
- System Contacts: External individuals without login access, often involved in incident management.
- Registration System: A form allowing self-registration to reduce administrative overhead.
- Import Wizard: A CSV upload tool for mapping and uploading user or contact data.
- Permission Groups: Groups with specific permissions; administrators can add people to these groups.
- Restoring System Users: Allows recovery of deleted system users.
- Managed Spaces: Only system administrators can create new spaces.
Dashboard Sections - Document Management (Center)
- Document Tab (DRM Documents): Manages essential system documents (e.g., company handbook, business continuity plans).
- DRM (Digital Rights Management) Documents:
- Controlled documents specifying who can access them.
- Pushed to the app for download by authorized users.
- Can be added to groups within spaces for group members to access.
Dashboard Sections - System Information (Right Side)
- Activity: A log of all system activities, organized by spaces for oversight.
- Usage Metrics: Tracks phone lines, chat usage, and storage capacity.
- System settings: Customise aspects like the logo and general information displayed upon user login.