Sentinel Spaces introduces flexible incident management which allows incidents to be managed with greater granularity. This help article will highlight how a Space can be created, managed and deleted.
Here are steps on how to get to the spaces section of the system.
- Log into Sentinel system
- Click on the System tab
- Under the section heading People click 'Manage Spaces' link
From this section you can carry out the following actions.
Create a Space
- To add a new Space press the button labelled '+New Space'
- Enter a Name, Description, Icon and Icon Colour
Optional Clone from Space allows certain elements from a pre-existing Space to be copied and added to the new Space.
- Select the Space you wish to clone from
- Select the aspects you wish to clone i.e. Users, Contacts Groups etc.
- Press 'Create' button
Once created you will be taken to the manage Space area where you can assign users and contacts to the Space.
Manage a Space
To manage a Space press the Manage button for the Space you wish to make changes to. From the manage section you can carry out the following actions.
- Edit: The following information can be edited Name, Description, Icon and Icon Colour
- Disable: The Space will be disabled and users will not be able to access the Space.
- Enable: The Space will be enabled and users will be able to access the Space.
- Add or Remove Users/Contacts: Allows users/contacts to be either added or removed from the Space.
Delete a Space
When a space is deleted it is permanent and the Space cannot be restored. If the Space might be needed at a later date you may want consider disabling the Space instead of deleting.
- To delete a Space simply press the Delete button for the Space you wish to delete
Please note the Default Space can never be deleted.