Here are the steps that need to be taken to assign a user to an Alertline to make them a Alertline Manager.
- Go to the Space the Alertline belongs to.
- Then go to 'Communications' > 'Alertline'.
- Press the ‘Manage’ button for the Alertline you wish to assign a user to.
- Then select the button labelled ‘Assign Manager’ in the ‘Actions’ section.
- Assign Manager modal view will be displayed.
- Find the user within Assign Manager table and press the ‘+ Assign’ button. If the user is not visible please check that the user has been assigned to the Space.
- User will then be assigned to the Alertline and will be able to view/manage it.
Assigning a Sentinel user to an Alertline will allow them to carry out the following actions.
- Send Message
- SMS Reply
- Purge Schedule
- Delete Subscribers
- Remessage
- Unsubscribe individual subscribers
The Sentinel user will be able to view all information related to that particular Alertline.
Sentinel users can be assigned to one or more Alertlines.
If you are using the multi-tenant system please see this help article on how to invite a user to an Alertline.