Users can be added to multiple permission/communication groups and keeping track of which permission/communication groups a user belongs to can be difficult. The best way to get this information is to navigate to the user's profile page where the console displays how many permission/communication groups the user belongs to. From this page you can also click through to each individual permission/communication group the user belongs to and see the group summary page for each one.
Here are steps on how to view an individual users profile page.
- Go to Admin > Users.
- Select the 'View' button for the user whose profile page you wish to view.
- Scroll down the page to the 'GROUPS' and 'PERMISSION GROUP' section on the left hand side of the profile page.