Video Conferencing
See all 1 articlesSpaces
See all 4 articlesSelf-registration system
See all 1 articlesGroups
- How do I find the Group ID for a communication groups?
- How can I easily tell how many permission groups a user belongs to?
- How can I assign documents to users and comms groups?
- How can I manage permissions within a permission group
- How do I create or edit a permission group?
- How do I create or edit a communication group?
Documents
- Managing Documents
- How do I update an existing document?
- How to unpublish a document
- Why are published documents not showing?
- How to publish a document
Users
- What is the difference between a user and a contact?
- How do I add a new user?
- Can I restore deleted users?
- What are verification emails and how can I send them?
- What is a verified user?
- How can I control a users permissions?
Broadcasts
- Non Responders - Recipients who have not responded to broadcasts
- How to attach a system file to a broadcast
- Broadcast Types
- How can I create and send a broadcast?
- What are the different broadcast methods?
- What are archived broadcasts?
Usage
See all 2 articlesSecurity
See all 2 articlesContacts
- What is the difference between a contact and a user?
- How can I change a contacts avatar?
- How can I stop a contact showing in the Sentinel directory?
- What fields can I use to search when assigning a contact to a group?
Conferences
- How do I duplicate a conference call?
- Conferences Overview - Conference Calls Table
- How do I force start a conference call?
- How do I delete a conference call?
- How can I create a new conference call?
- How can I send invitations for my conference call?
Chat Channels
- Where can I download the iOS and Android Chat Channel apps from?
- How do I login to the iOS or Android Chat Channels apps
- Chat Channels: How do I edit my chat handle
- Delete an uploaded file from a Chat Channel
- How to make a user an admin within a Chat Channel
- Should I delete or close a Chat Channel?
Hotline
- Private Hotline: Can I change the PIN number
- The difference between a Private and Public Hotline
- Hotline check-in form
- Send a SMS reply when someone calls a Hotline
- Hotline message history
- What statistics does a Hotline collect?
Alertline
- How do I resend a message on an Alertline?
- Multi Tenant Alertline - Invite Manager - Accept Invite
- What is a billable message segment?
- How do I send a message on an Alertline?
- How does an end user subscribe to an Alertline?
- How does an end user unsubscribe themselves from an Alertline?
Mobile Applications
- Resetting password for Sentinel app
- App Store Connect: accepting new Paid Applications Schedule contract
- How to accept Apples Developer Program License Agreement
- Sentinel app - directory settings
- How to setup a Apple App Store developer account
- How to setup a Google Play developer account
Activity
See all 1 articlesMiscellaneous
- My Profile Section
- System Dashboard Overview
- Home Dashboard
- My Files Section
- What signatures, verification emails, confirmation emails, response emails can be customised?
- What modules within the Sentinel console can be enable/disable?
Import Wizard
- Feature overview
- How do I bulk update Users?
- How do I bulk delete users and contacts using the Import Wizard?
- How do I import new users and contacts using the Import Wizard?